Safety Day Key Highlights

Please review the key highlights from Trevor Sones’ session during Safety Day 2024. We hope this information sparks continued dialogue in your committees. If you have any questions, please email us at safety.risk@ubc.ca

Trevor Sones: Keynote Summary on Persuasion & Influence

Science and Art of Persuasion

  • Mastery of persuasion & influence skills requires understanding its scientific principles while practicing its artistic application. (science vs. art).

Distinction Between Concepts

  • Persuasion not force; influence not manipulation. Aim to use these tools positively and functionally for reasons that help or benefit the other person.

Motivating Action

  • Focus on effective communication strategies that inspire individuals to act willingly rather than feeling coerced.

The Three Pillars of Argument

  • By Character: Looking at the characteristics they personify and aligning these qualities to the argument (i.e. the point you are trying to make)
  • By Emotion: Encourage consideration of emotional outcomes related to actions.
  • By Logic: Present reasonable claims supported by evidence.

Communicating With Vs. Without Authority

  • Using authority can lead to added resistance. Instead, address barriers in thought, such as “it’s not my problem” or “I did it this way before.” or “so and so did it why can’t I” First understand the barrier in play then work to expand that barrier of thought don’t try to blast through it

Communication Likeability

  • How messages are conveyed is crucial. Inquire rather than criticize, maintaining a positive, non-judgmental approach.

Commitment and Consistency Principle

  • Ensure commitments are voluntary, active, and public for effective influence.

 

Please review the key highlights from Graeme Hooper’s session during Safety Day 2024. We hope this information sparks continued dialogue in your committees. If you have any questions, please email us at safety.risk@ubc.ca

Graeme Hooper: Supervisors and Safety 

Who is a Supervisor?

  • A supervisor is a person who instructs, directs and controls workers/staff in the performance of their duties. This is referenced further in the University’s Health & Safety Policy.
  • Anyone who meets the definition regardless of whether they have “Supervisor” within their title (this can be management, faculty or staff).
  • Anyone with supervisory responsibility for workers’ health and safety.

What are a Supervisor’s Responsibilities?

  • Ensure workers are aware of hazards
  • Ensure health and safety of all workers under direct supervision
  • Ensure workers have access to supervision while performing UBC work related activities
  • Ensure workers comply with Act/OHSR/orders
  • Consult with Joint Occupational Health & Safety Committees/Worker OHS reps / LSTs
  • Co-operate with WorkSafeBC
  • Be knowledgeable about Act/OHSR applicable to their work
  • Comply with Act/OHSR/orders

Resources:

The Safety Supervision at UBC course covers the following topics with a specific focus on the responsibility of the supervisor:

  • Legal Responsibilities and Due Diligence
  • Orientation and Training
  • Incident Investigation

Sign up to take the Safety Supervision at UBC course here

  • Refer to the searchable database of the Occupational Health and Safety (OHS) Regulation and related materials to navigate safety and standards and guidelines that must be met by all workplaces
  • Refer to the UBC SC1 policy for more information on UBC’s commitment to provide a healthy and safe workplace.

Please review the key highlights from the Steven Mah’s session during Safety Day 2024. We hope this information sparks continued dialogue in your committees. If you have any questions, please email us at safety.risk@ubc.ca

Steven Mah: Psychological Health & Safety in the Workplace

Institutional Level

UBC achieved Gold Certification in Mental Health at work in 2022. The report included recommendations to strengthen our approach to psychological health and safety and the work is ongoing.

Learn more at the UBC Wellbeing page.

Team Level

  • Expanded leadership training on psychological health & safety is available through UBC Wellbeing. Please contact wellbeing@ubc.ca to learn more
  • UBC’s Active Wellbeing toolkit uses a system approach to promote wellbeing and advances the university’s collaborative efforts to make UBC a better place to live, work, learn and play
  • Speak with a Workplace Wellbeing consultant to help guide you to the programs, workshops, or funding opportunities that suit your department or unit’s needs
  • All managers and supervisors are encouraged to complete the Supporting Mental Health in the Workplace for Manager and Supervisors, this can be accessed via the Workplace Learning ecosystem: enroll today!

Individual Level

  • Take the new, Psychological Health & Safety 101 course available through WPL!
  • Psychological Services are available through your benefits plan ($3000/year)
  • Make the most of your Annual Health Spending Account (HSA) via your benefits plan
  • Learn more about TELUS Health on the EFAP page or contact info@ubc.ca

For more information about your extended health benefits, visit the UBC HR website

 

Trevor Sones: Persuasion & Influence – Communicating to Solicit Action

Communicating effectively is more than just getting your message across to the person you are talking to. Yes, you want people to hear what you have to say but as safety leaders you want them to actually do something with what you are telling them. Often people communicate in the same way as everyone else and are frustrated that they don’t get much in the way of results from their efforts. This session draws on the key principles of approach that are most effective in enhancing your message and making your communication efforts more persuasive or influential. Using these approaches, you will have a greater likelihood that your communication efforts get the results that others are struggling to achieve.

This session will help you:

  • Change the structure of your message so that people are more likely to be persuaded and/or influenced in the direction you are hoping for
  • Provide insight and approach on how to encourage a change in action or behavior without using power or authority
  • Communicate in a way that increases people’s willingness to take action

 

About Trevor Sones

Trevor is an Adjunct Professor of Organizational Behaviour at UBC Sauder School of Business. He is a leading expert in conflict and communication, he is a Harvard trained negotiator and he has been a full-time practicing professional mediator for 16 years. He has extensive experience in helping parties resolve complex communication challenges both big and small involving almost every industry in both the private and public sectors. Trevor has worked with numerous Fortune 500 companies, major organizations, School Districts, Municipalities and the Provincial Health Authorities of BC. Trevor’s unique value proposition is his ability to go beyond research and provide participants with real-world tools and techniques that actually work in the field. Trevor is wonderfully energetic and highly reviewed by program participants who have worked with him across Canada.

 

 

 

Graeme Hooper: Supervisors and Safety: Roles, Requirements, and Risks

While employers have broad general duties to ensure workplace health and safety, much of that work will be accomplished through front-line supervisors. Increasingly, how supervision was performed is at the forefront following any serious workplace incident. In that context, demonstrating effective supervision is key to an employer’s due diligence defence. However, supervisors themselves may face scrutiny in how they have fulfilled their duties, with many of recent health and safety-related prosecutions being against supervisors. In this context, Graeme will discuss the duties of employers to provide necessary supervision, how those duties have been interpreted by tribunals and the courts, and how all workplace parties can effectively mitigate risks of prosecution following an incident.

 

About Graeme Hooper

Graeme Hooper acts for employers and workers in all areas of workplace law, with a particular focus on matters involving WorkSafeBC. This includes acting for employers and workers in claims, orders and penalty appeals, assessment matters, prohibited action complaints (formerly known as discriminatory action complaints), statutory injunctions under the Workers Compensation Act, and regulatory and criminal prosecutions. Graeme’s career has included work with the Ministry of Public Safety, the Workers’ Compensation Board of British Columbia, the Court of Appeal and the Legislative Assembly of British Columbia. Graeme now uses those experiences to assist clients dealing with all level of government.

 

 

 

Steven Mah: The Building Blocks to Psychological Health & Safety in the Workplace

There has been increasing discussion within workplaces surrounding the importance of fostering mental health among employees. A newer term that has been used to describe this workplace goal is ‘psychological health and safety.’ But what does that really mean?

Steven’s talk provides foundational information about psychological health and safety, simplifying its technical aspects into fundamental and actionable building blocks for audience members. Specifically, this presentation delves into the challenges surrounding mental health at work and discusses how factors such as trust, communication, and support can cultivate a psychologically healthy and safe workplace, proactively address legal requirements, and help workplaces facilitate such strategies. Steven encourages engagement and interactions among audience members to ensure that the psychological health and safety strategies are relevant and tailored to all attendees.

 

About Steven Mah

Steven is an award-winning Health & Safety Professional, with over 15 years of experience in the field of corporate psychological health and safety. He holds a Master of Science degree with a dual focus in Industrial and Organizational Psychology and Educational Leadership. He conducted original research in emotional and social intelligence, resulting in a 45% increase in job and life satisfaction for participants. Steven currently acts as Mental Health Injury Prevention Consultant at WorkSafeBC and is a private Counseling Therapist (R.CT). Steven’s unique skill lies in his ability to effectively simplify and translate technical content into easy-to-understand concepts and actionable steps. When he’s not working, Steven enjoys spending time outdoors, eating good food, and traveling with his wife and two children.